Privacy Policy

Last Updated: July 17, 2026

At Ordelio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, or interact with our services. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you use our website, including:

Name
Billing and shipping address
Email address
Payment information processed through our payment provider
Order details
Customer support communications

We may also automatically collect certain technical information when you browse our website, such as your IP address, browser type, device information, pages visited, and browsing activity.

How We Use Your Information

Your information may be used to:

Process and fulfill your orders.
Provide customer support.
Send order confirmations and shipping updates.
Respond to enquiries and requests.
Improve our website, products, and services.
Maintain the security of our website.
Comply with applicable legal obligations.

Marketing Emails

If you choose to receive promotional communications, we may send you marketing emails about products, offers, or store updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve website functionality, remember user preferences, and enhance your shopping experience.

Cookies may also be used to analyze website traffic and improve site performance. You can manage or disable cookies through your browser settings; however, doing so may affect certain website features.

Analytics

We use Google Analytics to better understand how visitors interact with our website. Google Analytics may collect information such as pages viewed, time spent on the website, browser information, and general location data.

This information helps us improve the performance and usability of our website.

Payment Information

Payments are processed securely through PayPal. We do not store your complete payment card information on our servers. Payment information is handled in accordance with the policies and security practices of our payment provider.

Shipping Providers

To fulfill and deliver your orders, we may share the necessary shipping information with our shipping partners, including:

USPS
UPS
FedEx
DHL

Only the information required to complete delivery is shared with these providers.

How We Share Information

We may share your information only when necessary to operate our business, including with trusted service providers such as payment processors, shipping carriers, website hosting providers, and analytics providers.

We may also disclose information when required by applicable law or to protect our legal rights.

Data Security

We use reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we work to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain processing activities.

To exercise your privacy rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.

Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with the revised "Last Updated" date.