Contact Us
Thank you for visiting Ordelio. If you have any questions about our products, your order, shipping, returns, refunds, or your customer account, we're here to help. Our support team is committed to providing clear and timely assistance throughout your shopping experience.
Contact Information
Business Name: Ordelio
Website: Ordelio.store
Business Address:
12773 Softwind Dr
Moreno Valley, CA 92553
United States
Business Mail: support@ordelio.store
Customer Support Hours
Monday to Friday
9:00 AM – 4:00 PM
(GMT-08:00) Pacific Time (US & Canada)
Our customer support team is available during the above business hours. Enquiries received outside these hours will be answered on the next business day.
Response Time
We aim to respond to all email and contact form enquiries within 24 to 48 business hours. Response times may be slightly longer during weekends, public holidays, or periods of high enquiry volume.
Contact Form
You can also reach us by using the contact form available on our website. Please provide your order number (if applicable), the email address used for your purchase, and a brief description of your enquiry so we can assist you as efficiently as possible.
Live Chat Support
Our live chat service is available 24 hours a day, 7 days a week for general assistance. If your enquiry requires additional review or order verification, we may continue the conversation by email during our regular customer support hours.
Order Assistance
For faster assistance with an existing order, please include the following information when contacting us:
- Your order number.
- The email address used to place the order.
- A brief description of your question or issue.
Helpful Resources
Before contacting us, you may find the information you need by visiting one of the following pages:
Follow Us
Stay connected with Ordelio through our official social media channels:
- YouTube