Payment Policy

Last Updated: July 17, 2026

This Payment Policy explains the payment methods accepted by Ordelio, how payments are processed, order verification procedures, refunds, and payment-related information. Please read this policy carefully before placing an order.

Accepted Payment Methods

We currently accept payment through the following method:

PayPal

Only payment methods displayed during checkout are available for completing purchases.

Currency

All prices on our website are displayed in United States Dollars (USD).

If your payment account uses a different currency, your financial institution or payment provider may apply its own currency conversion rate and applicable fees.

Payment Authorization

By submitting an order, you authorize Ordelio and our payment provider to process the payment for your purchase.

All payments are subject to authorization, verification, and approval by the payment provider. If payment authorization cannot be completed, your order may be delayed or cancelled.

Payment Security

Payments are securely processed through PayPal. Ordelio does not store your complete payment card or financial account information on its servers.

Payment information is handled according to the security practices and privacy standards of our payment provider.

Order Verification

To help protect our customers and prevent fraudulent transactions, certain orders may require additional verification before they are processed.

This verification may include confirmation of payment details, billing information, or other information necessary to complete the order securely.

If additional verification is required, processing may be delayed until the requested information has been received and reviewed.

Failed or Declined Payments

A payment may be declined for several reasons, including:

Insufficient funds.
Incorrect payment information.
Payment provider authorization issues.
Security or fraud prevention checks.
Account restrictions imposed by your payment provider.

If your payment is declined, please verify your payment information or contact your payment provider for assistance before attempting your purchase again.

Taxes

Applicable taxes are collected where required by law.

The amount of tax charged, if applicable, will be calculated during checkout based on the shipping destination and applicable tax regulations.

Refunds

Approved refunds are issued to the original payment method used for the purchase.

Refund eligibility is determined according to our Return & Refund Policy.

Once a returned item has been received, inspected, and approved, refunds are generally processed within 10 business days. Depending on your payment provider, additional processing time may be required before the refund appears in your account.

Fraud Prevention

To protect both our customers and our business, orders may be reviewed when unusual or potentially fraudulent activity is detected.

Where appropriate, we reserve the right to delay, hold, request additional verification, or cancel an order if payment verification cannot be completed or fraudulent activity is reasonably suspected.